Terms and Conditions

By entering into this agreement you agree to be bound by the following terms and conditions (“Terms of Service”). If you do not agree to all the terms and conditions of this agreement, then you shall not access services (the Service) provided by The Centre for Dermatology, hereafter known as TCFD.

If you are agreeing to these Terms on behalf of a company, organization or other legal entity, you represent and warrant that you are authorized to agree to these Terms on that company, organization, or legal entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).

The following are products and/or services of The Centre of Dermatology, registered at 312 Highway 7 E. Richmond Hill, Ontario. L4B 1A5.

Our incorporated reserves the right to update and change the Terms of Service from time to time without notice. Any new features to the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Violation of any of the terms below may result in the termination of your service(s).

1. Purchasing a product on thecentrefordermatology.com and shop.thecentrefordermatology.com

You must be 18 years or older to create an account and use this Service.

  • You must be a human. Workspaces registered by “bots” or other automated methods are not permitted.
  • You must provide all information requested in order to complete the signup process. You will not provide any false information.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted.
  • You may create separate logins for as many people as needed
  • You are responsible for maintaining the security of your user and password. TCFD cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction and in Canada, including but not limited to copyright laws (please see Section 9 for other details).
  • You must ensure that any person who uses the Service under your authority complies with these Terms of Service.
  • You are responsible for notifying us if you become aware of any unauthorized use of or access to your membership. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your workspace. TCFD will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your user, either with or without your knowledge and/or authorization, and regardless of whether you have or have not advised us of such unauthorized use. You will be liable for losses, damages, liability, expenses, and attorneys’ fees incurred by TCFD or a third party due to someone else using your user.

2. Privacy Policy

We’ve made every attempt to collect as little information as possible from you.

Regardless, the information we collect from you is for our use in contacting you, and only for our use. We will never sell, rent, give-away, barter, trade, or in any way misappropriate your information intentionally.

However, if you registered a company to our programs and/or services you give us a perpetual worldwide license to use your company’s assets and logos unless we agree in writing otherwise. These assets and logos will be used purely for marketing and sales efforts, such as being displayed on the homepage.

Payment and billing information collected during payment is collected by our payment processor and is collected only for the purpose of conducting the transaction.

Please note that if you export any data, such information will no longer be under the control of TCFD and therefore is no longer protected under our privacy policy.

3. Payments & Shipping

Return / Refund Policy

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit. Please see below for more information on our return policy. This template was created using 


All returns must be postmarked within 15 days of the purchase date. All returned items must be in a new and unused and unopened condition, with all original tags and labels attached.


To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return to the following address:

The Centre for Dermatology
312 Highway 7 East Richmond Hill, Toronto
L4B 1A5 Canada – Ontario, Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 7 of days to process returns days from the receipt of your item to process your return/exchange/return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


4. Copyright and Content Ownership

We claim intellectual property rights over the products you choose to pay for.

This includes all copyright ownership in accordance with applicable local laws, including but not limited to pictures, videos, third-party integrations, managing permissions, and accessing, modifying, or removing content.

TCFD and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content should violations be reported.

5. Intellectual Property

The Centre for Dermatology is copyrighted © 2021 TCFD. All rights reserved. No intellectual property of TCFD or any third party is transferred, and all right, title and interest in and to such property will remain (as between the parties) solely with TCFD, its logo(s), and all other trademarks, service marks, graphics and logos used in connection with TCFD, or the Services are trademarks or registered trademarks of TCFD or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any TCFD or third-party trademarks. You may not duplicate, copy, or reuse any portion of our copywriting, or visual design elements or concepts without expressed written permission from TCFD.


6. Jurisdiction and sole competent court

Any disputes will be resolved in the jurisdiction of  Ontario, Canada, and Canadian law is this governing law for this contract jurisdiction.

7. General Conditions

Technical support is available via email and phone support. TCFD shall use reasonable efforts to respond within one business day. Emails received are kept indefinitely.

You understand that TCFD uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, TCFD, or any other TCFD service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by TCFD.

We may, but have no obligation to, remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any TCFD customer, employee, member, or officer will result in immediate service termination.

While TCFD prohibits such conduct and content on the Service, you understand and agree that TCFD cannot be responsible for third-party services, service providers, and/or third-party software and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages. You must not transmit any worms or viruses or any code of a destructive nature.

If your bandwidth consumption does not support our Livestream service, we will not be responsible for any losses and/or damages incurred due to interruption of service.  Please look into upgrading your account with your internet provider and/or make other arrangements to satisfy your usage.

Written notices include, but are not limited to, emails.

If a separate agreement is signed between the Customer and TCFD such agreement will prevail over these Terms of Service, unless otherwise specified in the agreement.

8. General Representation and Warranty

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. TCFD does not warrant that (a) the service will meet your specific requirements, (b) the service will be uninterrupted, timely, secure, or error-free, (c) the results that may be obtained from the use of the service will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (e) any errors in the Service will be corrected.

You represent and warrant that (i) your use of the Services will be in strict accordance with our Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental areas, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from Italy or the country in which you reside) and (ii) your use of the Services will not infringe or misappropriate the intellectual property rights of any third party.

9. Limitation of liability

You expressly understand and agree that TCFD shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if TCFD has been advised of the possibility of such damages), resulting from (a) the use of or the inability to use the service; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the service; (e) or any other matter relating to the service. In no event shall TCFD be liable for any amounts exceeding the amount paid to it under this agreement.

10. Indemnification

You agree to indemnify and hold harmless TCFD, its contractors, its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Services, including but not limited to your violation of this Agreement.

The failure of TCFD to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and TCFD and governs your use of the Service, superseding any prior agreements between you and TCFD (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to [email protected]


This Service Level Agreement applies to “YOU” if YOU have paid for a service and you are in good financial standing with TCFD (eg. No overdue invoices).